Frequently Asked Questions

Everything you need to know about shopping with GM Company Store.

What is your standard shipping timeframe?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn items with original tags attached. To start a return or exchange, please visit our online Return Portal and enter your order number and email address.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.

What payment methods do you accept?

GM Company Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your doorstep.